Mediation is a process in which a neutral third party, known as a mediator, helps the parties in conflict to communicate and reach a mutually acceptable solution. The mediator does not make decisions for the parties, but rather facilitates communication and helps them to brainstorm potential solutions. Mediation can be an effective tool for resolving conflicts because it allows the parties to maintain control over the outcome and to find a solution that works for them. However, the question of who is qualified to provide mediation services is a complex one and has been the subject of much debate among experts in the field.

One approach to determining who is qualified to provide mediation services is to look at the training and experience of the mediator. Many experts in the field of mediation recommend that mediators have formal training in mediation techniques and practices, as well as experience in working with parties in conflict. This can include education and training programs offered by universities, colleges, and professional organizations, as well as on-the-job training and experience.

Another approach to determining who is qualified to provide mediation services is to look at the mediator's professional qualifications and credentials. Many organizations, such as the American Bar Association and the International Mediation Institute, offer certification programs for mediators. These certification programs typically require mediators to pass an exam and to meet certain standards of education and experience. Mediators who hold these certifications are considered to be qualified to provide mediation services.

A third approach to determining who is qualified to provide mediation services is to look at the mediator's personal and professional attributes. Mediators should have certain personal and professional attributes that are conducive to effective mediation, such as good communication skills, the ability to remain neutral and impartial, and the ability to think creatively and out-of-the-box.

In conclusion, determining who is qualified to provide mediation services is a complex and multi-faceted process. It involves looking at a combination of factors, including the mediator's training and experience, professional qualifications and credentials, and personal and professional attributes. While there is no one definitive answer to this question, experts in the field of mediation generally agree that the most important factor is the mediator's ability to effectively facilitate communication and help the parties to reach a mutually acceptable solution.

References:

1. "Mediation" by J. W. Breslin, in International Encyclopedia of the Social & Behavioral Sciences (2nd edn), 2001
2. "Qualifications and Standards for Mediators" by the American Bar Association, Section of Dispute Resolution, 2020
3. "International Mediation Institute" International Mediation Institute, 2020